Booking Questions
What Are Booking Questions?
The Booking Questions feature allows you to request additional required information from the customer during the checkout process.
The following booking questions are currently available for you to configure:
- Traveler names (all travelers)
- Weight and height
- Pick-up/arrival location and drop-off/departure location
The following booking questions are under development and will be available in the next release of this feature: date of birth and passport
By default, all Expedia customers are required to provide the lead traveler's name, a phone number, and an email address during the checkout process.
Steps to set up Booking Questions
The Booking Questions link is available in the left-hand navigation of Expedia Group Activities Partner Central
Once on the page, click 'Add questions'
Select which questions you need to collect from your customers
Select which specific product(s) or option(s) you want to apply the booking questions to. When configuring your booking questions set, select all booking questions required for the product(s)/option(s). Please note that you will only be able to include each option in one booking questions set.
Name your Booking Questions set
If you need different questions for different product(s) and/or option(s), you may create additional booking question sets