Hotel Pick-Up

The aim of this feature is to reduce the need for you or your customers to call to confirm their pick-up location, providing a seamless booking experience.

For products that include hotel pick-up as part of the activity, please indicate that you'd like this additional information to be requested when creating an Option.

This feature is triggered by simply ticking the box next to 'Hotel Pick-up' as illustrated below:

If this checkbox is enabled, customers will have an 'Additional information' box when finalizing the booking process, as seen below:

When the customer has entered their hotel address, it will then be passed to the activity provider along with the booking confirmation. If you require this information for your activity, then please make it clear in the Know Before You Book section that you'd like customers to input their Hotel address when making a booking.