Know Before You Book/Go

Know Before You Book is where you should provide any information that impact a customer's decision to purchase your Product. Consider the logistics, restrictions, and requirements of the customer age, physical condition (wheelchair accessibility), requirements (height/weight), group size, special certifications, etc. This section appears on the website before the customer books the Product.

Know Before You Go list any information that the customer needs to know prior to participating in your Product. This section does not appear on the website but will appear on the customer's confirmation/voucher after booking. This is the place to put essential post-booking information, such as when a customer needs to check in before a tour, what they need to bring or wear, and what actions (if any) are required of them prior to the travel date.