Guest Reviews

Textual reviews from verified Expedia Group travelers.

Overview

The Rapid Guest Reviews API gives you access to over 58 million guest reviews from across Expedia Group brands. Expedia Group travelers who have recently completed a stay are asked to rate and review the property, meaning our verified ratings are up-to-date and relevant.

How it works

When you call the Guest Reviews API you will be asked to state a property ID and a language. This will ensure that the returned reviews are for the right property and in the right language for the traveler. We then return up to 100 reviews for that property from Expedia Group’s user review service.

Reviews can be cached after a live call for up to 48 hours to help improve display speed.

Launch requirements

In order to access all 58 million Expedia Group verified reviews you must adhere to the launch requirements available here.

For further information on the Rapid Guest Reviews API, please reach out to your account manager.