COVID-19 Rapid updates
Find out what changes Rapid are making to better support you and travelers as a result of the Coronavirus (COVID-19).
1. Essential travel updates
Special check-in instructions will be displayed to inform travelers of restrictions in place for non-essential travel (e,g. the property is only available to book by essential workers). If a traveler does not meet the requirements, they will not be permitted to check-in.
Special check-in instructions may also include references to property-specific policies around COVID test requirements or on-site testing offerings.
This information is passed through ‘special check-in instructions’ in the Content API and should be displayed as per launch requirements.
We are also exposing this information as a new property attribute which you can use to trigger a prominent warning banner to increase traveler awareness.
This information will be made available through the following attributes:
| Attribute ID | Attribute name |
|---|---|
| 1073744973 | COVID-19 - Essential workers only - YES |
| 1073744974 | COVID-19 - Essential workers only - NO |
If this attribute is not populated, then it is safe to assume that the property is not limiting bookings to essential travel only (equivalent to 'COVID-19 - Essential workers only - NO').
2. Sanitization updates
In light of COVID-19, many of our suppliers are taking additional health and safety measures. We know this information is important to travelers and so are asking suppliers to tell us what they’re doing, so we can pass this information on. We do not proactively check that the information provided by partners is correct, but where we become aware that it may be inaccurate, we have processes in place to check and update it so that accurate information is sent via our API.
These new property-level attributes are available through the Content API under ‘general’. Please ensure that you have integrated correctly to receive these attributes and, as per guidelines, we recommend refreshing content regularly (at least once a week) in order to surface the latest guidance to travelers.
Please note, you can find the localized attribute names here. In order to quickly determine whether a property is taking special measures, you can use the following attribute as a filter:
| Attribute ID | Attribute name | Description |
|---|---|---|
| 1073745013 | Property confirms they are implementing enhanced cleaning measures. | This property advises that enhanced cleaning and guest safety measures are currently in place. |
| Attribute ID | Attribute name | Description | Region/chain | More information |
|---|---|---|---|---|
| 1073745010 | Property follows a brand or regulatory agency's sanitization guidelines. | The property affirms that it follows sanitization practices of Accor Allsafe guidelines. | Accor Hotels | https://all.accor.com/event/al... |
| 1073745010 | Property follows a brand or regulatory agency's sanitization guidelines. | The property affirms that it follows sanitization practices of Hilton CleanStay guidelines. | Hilton Hotels | https://www.hilton.com/en/corp... |
| 1073745010 | Property follows a brand or regulatory agency's sanitization guidelines. | The property affirms that it follows sanitization practices of Best Western We Care Clean guidelines. | Best Western | https://www.bestwestern.com/en... |
| 1073745010 | Property follows a brand or regulatory agency's sanitization guidelines. | The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines. | GBAC | https://gbac.issa.com/issa-gba... |
| 1073745010 | Property follows a brand or regulatory agency's sanitization guidelines. | The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines. | Wyndham Hotels | https://www.wyndhamhotels.com/... |
| 1073745010 | Property follows a brand or regulatory agency's sanitization guidelines. | The property affirms that it adheres to the SafeHome (VRMA & VRHP) sanitization guidelines. | VRMA | https://www.vrma.org/safehome |
| 1073745010 | Property follows a brand or regulatory agency's sanitization guidelines. | The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines. | Radisson | https://www.radissonhotels.com... |
| 1073745010 | Property follows a brand or regulatory agency's sanitization guidelines. | The property affirms that it follows sanitization practices of Way of Clean (IHG) guidelines. | IHG | https://www.ihg.com/content/us... |
| 1073745010 | Property follows a brand or regulatory agency's sanitization guidelines. | The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines. | Marriott | https://clean.marriott.com/ |
| 1073745010 | Property follows a brand or regulatory agency's sanitization guidelines. | The property affirms that it follows sanitization practices of Safety Assured Vacations Protocol (Blue Diamond Resorts) guidelines. | Blue Diamond Resorts | https://www.bluediamondresorts.com/covid-19 |
| 1073745010 | Property follows a brand or regulatory agency's sanitization guidelines. | The property affirms that it follows sanitization practices of Lead with Care (Four Seasons) guidelines. | Four Seasons | https://www.fourseasons.com/landing-pages/corporate/covid_19_update/ |
| 1073745010 | Property follows a brand or regulatory agency's sanitization guidelines. | The property affirms that it follows sanitization practices of HRS Group Clean & Safe Protocol. | HRS Group | https://www.hrs.com/corporate/solutions/clean-and-safe-protocol/ |
| 1073745010 | Property follows a brand or regulatory agency's sanitization guidelines. | The property affirms that it follows sanitization practices of Palladium Hotels Clean and Safe. | Palladium Hotels | |
| 1073745010 | Property follows a brand or regulatory agency's sanitization guidelines. | The property affirms that it follows sanitization practices of TFE Hotels Clean Touch. | TFE Hotels | https://www.tfehotels.com/en/about/clean-touch/ |
| 1073745010 | Property follows a brand or regulatory agency's sanitization guidelines. | The property affirms that it follows sanitization practices of Oakwood Hotels Oakwood Clean360. | Oakwood Hotels | https://www.oakwood.com/clean360 |
When available, certified cleanliness standard logos will be added to the Content API. They'll automatically appear in the images of a property so you don't have to do anything, but if you want to display the logo more prominently you will be able to identify the image by its caption. An example of one of the logos and how it appears in the API response is shown below.
Logo example:
Rapid Content API response:
{
"hero_image": false,
"category": 93002,
"links": {
"350px":
{ "method": "GET", "href": "https://i.travelapi.com/hotels/1000000/10000/400/311/fb7f6d1e_b.jpg" }
,
"70px":
{ "method": "GET", "href": "https://i.travelapi.com/hotels/1000000/10000/400/311/fb7f6d1e_t.jpg" }
,
"1000px":
{ "method": "GET", "href": "https://i.travelapi.com/hotels/1000000/10000/400/311/fb7f6d1e_z.jpg" }
},
"caption": "Cleanliness badge"
}
],3. Travel restrictions
As the situation changes regularly, please find below some guidelines which you might find useful to understand travel restrictions worldwide:
4. Testing and vaccination requirements
In light of COVID-19, many of our suppliers are taking additional precautions by requiring that travelers provide proof of a COVID-19 vaccination or a negative test. It is important that travelers understand these requirements in advance of their stay, so we are asking suppliers to inform us of their requirements for us to pass on. We do not proactively check that the information provided by partners is correct, but where we become aware that it may be inaccurate, we have processes in place to check and update it so that accurate information is sent via our API.
These new property-level attributes are available through the Content API under ‘general’. Please ensure that you have integrated correctly to receive these attributes and, as per guidelines, we recommend refreshing content regularly (at least once a week) in order to surface the latest guidance to travelers.
Note: You can find the localized attribute names here.
In order to quickly determine whether a property requires proof of a COVID-19 vaccination or a negative test, you can use the following attributes as a filter:
| Attribute ID | Attribute name |
|---|---|
| 1073745219 | Guests must provide a negative COVID-19 test result. |
| 1073745220 | Guests must provide proof of COVID-19 vaccination. |
| 1073745230 | Property does not require health documentation at check-in. |
Testing and vaccination attribute list
| Attribute ID | Attribute name | Description |
|---|---|---|
| 1073745200 | Free onsite COVID-19 testing (PCR) is available. | This property advises that free COVID-19 PCR tests are available onsite. |
| 1073745201 | Onsite COVID-19 testing (PCR) is available. | This property advises that COVID-19 PCR tests are available onsite. |
| 1073745204 | COVID-19 testing (PCR) fee amount - # | This property advises that it charges a fee of # for COVID-19 PCR tests. |
| 1073745214 | Required COVID-19 testing (PCR) fee amount - # | This property advises that there is a mandatory fee of # for COVID-19 PCR tests. |
| 1073745216 | Required COVID-19 testing (PCR) fee scope - per person. | This property advises that there is a mandatory fee for COVID-19 PCR tests which applies per person. |
| 1073745217 | Required COVID-19 testing (PCR) fee duration - per stay. | This property advises that there is a mandatory fee for COVID-19 PCR tests which applies per stay. |
| 1073745209 | Onsite COVID-19 testing (PCR) is required. | This property advises that an onsite COVID-19 PCR test is required. |
| 1073745202 | Free onsite COVID-19 testing (Antigen/Rapid) is available. | This property advises that free Rapid COVID-19 tests are available onsite. |
| 1073745203 | Onsite COVID-19 testing (Antigen/Rapid) is available. | This property advises that Rapid COVID-19 tests are available onsite. |
| 1073745205 | COVID-19 testing (Antigen/Rapid) fee amount - # | This property advises that it charges a fee of # for Rapid COVID-19 tests. |
| 1073745215 | Required COVID-19 testing (Antigen/Rapid) fee amount - # | This property advises that there is a mandatory fee of # for Rapid COVID-19 tests. |
| 1073745206 | Required COVID-19 testing (Antigen/Rapid) fee scope - per person. | This property advises that there is a mandatory fee for Rapid COVID-19 tests which applies per person. |
| 1073745207 | Required COVID-19 testing (Antigen/Rapid) fee duration - per stay. | This property advises that there is a mandatory fee for Rapid COVID-19 tests which applies per stay. |
| 1073745210 | Onsite COVID-19 testing (Antigen) is required. | This property advises that an onsite COVID-19 Antigen test is required. |
| 1073745213 | Minimum age for COVID-19 test requirement: # | This property advises that guests below # years of age are not required to have a COVID-19 test. |
| 1073745208 | Reservations are required for onsite COVID-19 testing. | This property advises that they require reservations to be made for onsite COVID-19 testing. |
| 1073745218 | Guests must provide health documentation. | This property advises that health documentation is required. |
| 1073745219 | Guests must provide a negative COVID-19 test result. | This property advises that a negative COVID-19 test result is required. |
| 1073745222 | Negative COVID-19 test result must be of specific type(s): PCR / Antigen/rapid. | This property advises that a negative COVID-19 test result must be of a specific type. |
| 1073745223 | Negative COVID-19 test result must have been issued within a specific period before check-in: # hours. | This property advises that a negative COVID-19 test is required within # hours before check-in. |
| 1073745224 | Minimum age for negative COVID-19 test result requirement: # | This property advises that guests below # years of age are not required to provide a negative COVID-19 test result. |
| 1073745220 | Guests must provide proof of COVID-19 vaccination. | This property advises that a COVID-19 vaccination is required. |
| 1073745227 | COVID-19 vaccine must have been received a minimum number of days before check-in: # | This property advises that the COVID-19 vaccination must have been received at least # days before check-in. |
| 1073745226 | Minimum age for proof of COVID-19 vaccination requirement: # | This property advises that guests below # years of age are not required to provide proof of COVID-19 vaccination. |
| 1073745229 | Property does not offer onsite COVID-19 testing. | This property advises that COVID-19 testing is not offered onsite. |
| 1073745230 | Property does not require health documentation at check-in. | This property advises that health documentation is not required at check-in. |
| 1073745211 | Masks are compulsory at the property for guests without full COVID-19 vaccination. | This property advises that guests without full COVID-19 vaccination must wear masks. |