Login FAQs
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How can I reset my password in LX Partner Central?
Password reset is self-service. Follow the steps below to successfully reset your password in Partner Central:
- Login to Partner Central

- When prompted to enter your password, click 'Forgot your password?'

- Enter your registered email address and click on the "Request reset link" button.

- An email will be delivered to you with a link to reset your password

- When you click on the Password reset button, you will be redirected to a form to enter your new password. Once you've entered your new password, click 'Change password'

- You will have the option to select a verification method, choose either option for your verification code

- Once you've received the verification code, enter it on the following screen and click 'Verify'

- Once you enter the correct verification code, you will regain access to Partner Central
Note
You will receive a confirmation once your password has been reset.
I can’t seem to log in to Partner Central with my given details. How do I fix this?
There could be various reasons why you might not be able to log in. The following are the 3 C's for troubleshooting the issue:
- Clear your cache
- Change your browser (Google Chrome is suggested)
- Copy and paste your login details (instead of typing)