行程歷史記錄
透過 Rapid 的「行程擷取 API」中的行程歷史記錄部分，您可以輕鬆查看與每筆個別客房預訂相關的歷史詳情
簡介
行程歷史記錄能在所有預訂派上用場，特別是那些已進行變更的預訂，可用於因故障、各種問題、問題回報等情況下進行對帳與驗證。該解決方案非常彈性，您可以外掛至客服專員/服務工具以及旅客導向的網站、App 等。
行程歷史記錄可藉由傳遞 include=history 標幟的方式納入現有的「行程擷取 API」回應中，並將包含有關預訂行程的歷史詳情。預訂中的所有客房皆具有一個獨立的歷史記錄部分，每部分會包含三個預訂活動物件：created、modified 和 canceled。此外，您還會看到 itinerary_history 部分，該部分提供由 Expedia Group 客服專員所做的行程等級調整。
created | modified | canceled |
|---|---|---|
| 活動物件將包含原始預訂的詳情。 | 活動物件將包含變更預訂的詳情*。 | 活動物件將包含取消預訂的詳情。 |
如果您在同一流程中同時進行多個有價差變更 (會對財務造成影響的變更)，則歷史記錄只會顯示一個 modified 活動。但是，如果是一個接一個地單獨進行有價差變更，那麼歷史記錄將顯示多個 modified 物件。 |
*只有透過我們的 API 或 Expedia Group 服務/客服專員工具對客房進行有價差變更時，系統才會在特定客房的行程歷史記錄中產生 modified 活動。若您透過變更詳情 API 或 Expedia Group 服務/客服專員工具，對客房進行不會對財務造成影響的變更 (例如變更姓名、可否吸煙、變更特殊要求等)，系統會將其視為無價差變更，且不會顯示為新的已修改活動，但會將變更合併到客房的最新活動中。
例如，若進行以下操作，將會產生這些行程歷史記錄詳情：
- 建立單一客房預訂會產生
created活動。 - 若透過「變更詳情 API」或 Expedia Group 服務/客服專員工具更新特別要求，系統不會產生
modified活動，但在上一步驟中建立的現有created活動，將會顯示為更新的/最新的special_request。 - 若透過「有價差變更 API」或 Expedia Group 服務/客服專員工具，要求將客房的入住日期變更為其他日期，系統將產生具有新入住日期的
modified活動。 - 若透過「變更詳情 API」或 Expedia Group 服務/客服專員工具更新
given_name，系統不會產生modified活動，但在上一步驟中建立的現有modified活動，將會顯示為更新的/最新的given_name。 - 取消客房會產生
canceled活動。
若要查看預訂歷史記錄，請使用 include=history 標幟呼叫行程擷取 API。系統會透過回應，回傳行程等級和客房等級的詳情。
範例：
{
"itinerary_id": "8999989898988",
"rooms": [ ... ],
...
"itinerary_history": [
{
"history_id": "842737548",
"event_timestamp": "2023-06-27T13:31:15.523Z",
"event_type": "adjustment",
"amount": {
"value": "-32.10",
"currency": "USD"
},
"agent_id": "10203"
}
],
"room_history": [
[
{
"history_id": "42b4240c-109d-4bd6-a141-1db50619b700",
"event_timestamp": "2023-06-27T20:54:47.551Z",
"event_type": "created",
"event_source": "rapid_api",
"confirmation_id": {
"expedia": "34222139"
},
"status": "canceled",
"checkin": "2023-06-27",
"checkout": "2023-06-29",
"number_of_adults": 1,
"given_name": "Jane",
"family_name": "Doe",
"bed_group_id": "37310",
"smoking": false,
"special_request": "Top floor or away from street please",
"rate": {
"id": "240273974",
"merchant_of_record": "property",
"refundable": false,
"cancel_refund": {
"amount": "-76.71",
"currency": "USD"
},
"cancel_penalties": [
{
"currency": "USD",
"nights": "1",
"start": "2023-06-27T14:00:00.000-07:00",
"end": "2023-06-27T15:00:00.000-07:00"
}
],
"pricing": {
"nightly": [
[
{
"value": "66.02",
"type": "base_rate",
"currency": "USD"
},
{
"value": "10.69",
"type": "tax_and_service_fee",
"currency": "USD"
}
],
[
{
"value": "66.02",
"type": "base_rate",
"currency": "USD"
},
{
"value": "10.69",
"type": "tax_and_service_fee",
"currency": "USD"
}
]
],
"totals": {
"inclusive": {
"billable_currency": {
"value": "153.42",
"currency": "USD"
}
},
"exclusive": {
"billable_currency": {
"value": "132.04",
"currency": "USD"
}
}
}
}
},
"amount_charged": {
"billable_currency": {
"value": "153.42",
"currency": "USD"
}
},
"room_id": "213014272"
},
{
"history_id": "e5f4221f-31bc-406c-a8e5-00aa46d13564",
"event_timestamp": "2023-06-27T21:11:31.578Z",
"event_type": "modified",
"event_source": "rapid_api",
"confirmation_id": {
"expedia": "34232470"
},
"status": "canceled",
"checkin": "2023-06-27",
"checkout": "2023-06-30",
"number_of_adults": 1,
"given_name": "Jane",
"family_name": "Doe",
"bed_group_id": "37310",
"smoking": false,
"special_request": "Top floor or away from street please",
"rate": {
"id": "240242975",
"merchant_of_record": "property",
"refundable": false,
"cancel_refund": {
"amount": "-191.100",
"currency": "USD"
},
"cancel_penalties": [
{
"currency": "USD",
"nights": "1",
"start": "2023-06-27T14:00:00.000-07:00",
"end": "2023-06-27T15:00:00.000-07:00"
}
],
"amenities": [
"2192",
"2109"
],
"pricing": {
"nightly": [
[
{
"value": "83.000",
"type": "base_rate",
"currency": "USD"
},
{
"value": "12.550",
"type": "tax_and_service_fee",
"currency": "USD"
}
],
[
{
"value": "83.000",
"type": "base_rate",
"currency": "USD"
},
{
"value": "12.550",
"type": "tax_and_service_fee",
"currency": "USD"
}
],
[
{
"value": "83.000",
"type": "base_rate",
"currency": "USD"
},
{
"value": "12.550",
"type": "tax_and_service_fee",
"currency": "USD"
}
]
],
"totals": {
"inclusive": {
"billable_currency": {
"value": "286.650",
"currency": "USD"
}
},
"exclusive": {
"billable_currency": {
"value": "249.000",
"currency": "USD"
}
}
}
}
},
"amount_charged": {
"billable_currency": {
"value": "209.940",
"currency": "USD"
}
},
"penalty": {
"billable_currency": {
"value": "76.71",
"currency": "USD"
}
},
"room_id": "213018273"
},
{
"history_id": "e5f4221f-31bc-406c-a8e5-00aa46d13564",
"event_timestamp": "2023-06-27T21:12:35.827852619Z",
"event_type": "canceled",
"event_source": "rapid_api",
"confirmation_id": {
"expedia": "34232470"
},
"status": "canceled",
"checkin": "2023-06-27",
"checkout": "2023-06-30",
"number_of_adults": 1,
"given_name": "Jane",
"family_name": "Doe",
"bed_group_id": "37310",
"smoking": false,
"special_request": "Top floor or away from street please",
"rate": {
"id": "242273975",
"merchant_of_record": "property",
"refundable": false,
"cancel_refund": {
"amount": "-191.100",
"currency": "USD"
},
"cancel_penalties": [
{
"currency": "USD",
"nights": "1",
"start": "2023-06-27T14:00:00.000-07:00",
"end": "2023-06-27T15:00:00.000-07:00"
}
],
"amenities": [
"2192",
"2109"
],
"pricing": {
"nightly": [
[
{
"value": "83.000",
"type": "base_rate",
"currency": "USD"
},
{
"value": "12.550",
"type": "tax_and_service_fee",
"currency": "USD"
}
],
[
{
"value": "83.000",
"type": "base_rate",
"currency": "USD"
},
{
"value": "12.550",
"type": "tax_and_service_fee",
"currency": "USD"
}
],
[
{
"value": "83.000",
"type": "base_rate",
"currency": "USD"
},
{
"value": "12.550",
"type": "tax_and_service_fee",
"currency": "USD"
}
]
],
"totals": {
"inclusive": {
"billable_currency": {
"value": "286.650",
"currency": "USD"
}
},
"exclusive": {
"billable_currency": {
"value": "249.000",
"currency": "USD"
}
}
}
}
},
"amount_refunded": {
"billable_currency": {
"value": "191.100",
"currency": "USD"
}
},
"penalty": {
"billable_currency": {
"value": "95.550",
"currency": "USD"
}
},
"room_id": "213014273"
}
]
]
}如需包含歷史記錄的行程回應完整範例，請參閱名為 Itinerary with History 的「行程擷取」端點的範例。