Traveler Information for Ground Transportation Bookings

At this stage, we are only able to provide the customer's flight and hotel details on airport-to-hotel and airport-to-city-center transfer bookings (both one-way and roundtrip journeys).

If your transfer connects to a cruise port or train station, or is a point-to-point journey, the booking notification will not contain travel and hotel information. In these cases, the Expedia voucher will clearly state that the primary redeemer must call to reconfirm their booking with you and provide their accommodation/hotel details.

Additionally, all booking notifications contain the customer contact information, so you can reach out to confirm their hotel and travel times directly.