Billing Package

Ensure loyalty points redeemed by customers are always aligned with the corresponding booking data

The Billing Package includes a detailed transaction report and a summarized transaction amount (also known as the invoicing amount) in PDF format. Transactions listed in the detailed report confirm that loyalty point redemptions and cancellations with refunds by your customers have been successfully reconciled, ensuring the partner’s financial responsibility to Expedia Group for point redemption or vice versa in the case of cancellations with refunds. Additionally, loyalty points redeemed by your customers are always aligned with the corresponding booking data. This process validates data consistency across your loyalty program and booking transactions, with a configurable frequency based on your preferences. Data is typically provided weekly but can also follow a biweekly or monthly cadence, helping identify potential issues related to data completeness or accuracy throughout the reporting flow.

Depending on the settlement model chosen, the Billing Package supports both AR (Accounts Receivable) and AP (Accounts Payable) scenarios:

• AR (Accounts Receivable): Applies when travelers use points, or a combination of points and cash (split-pay). In this case, we bill you in cash for the value of the points used.
• AP (Accounts Payable): Applies to air bookings only. If a traveler pays with split-pay, we collect the cash portion from the traveler and remit it back to you, while you use a P-card to pay the airline (acting as the merchant of record). For air bookings fully paid in points, no settlement occurs. For cash-only air bookings, the airline charges the traveler directly.