Frequently Asked Questions

Why should I use Expedia’s Fraud Prevention to protect my eCommerce travel business?

Expedia’s Fraud Prevention allows travel merchants to easily and safely protect their business from fraud-related revenue loss. Some key benefits include:

• Reducing fraudulent payments and bookings through Expedia’s high fraud detection rate.
• Revenue protection with our exceptional dispute and chargeback management.

How I can be sure that my business and customer information is safe with Expedia Group?

Expedia takes customer privacy very seriously and has safeguards in place to protect your data. For specific information, please contact expfraudprevention@expediagroup.com.

I am interested in adopting Expedia’s Fraud Prevention for my business. How do I begin?

Please reach out to expfraudprevention@expediagroup.com if you are interested in integrating with Expedia’s Fraud Prevention.

How do I contact Expedia’s Fraud Prevention for support?

For any questions regarding Expedia’s Fraud Prevention, please contact us at expfraudprevention@expediagroup.com.

Please use the following qualifiers to the subject line of your email, depending on the content of the email.

For example, if your email is regarding pricing, the subject line should look like:

Subject: [Pricing] Billing and Invoicing