For the 2024 Connectivity Partner Program, both Elite and Preferred partners will be eligible for the following potential benefits, unless otherwise noted.1
Connectivity partners can secure Elite or Preferred status in the 2024 Connectivity Partner Program by reaching specific goals and business and technical metrics under the categories listed.3
|Product and inventory completeness||Optimization initiatives (LDI, Stop Sell, Room Type, Rate Plan, Custom)|
|Offer strength||Optimization initiatives (Mobile, MOD, RR, Promo, Custom)|
|Guest experience*||Relocations (Hotel Overbooked, Rate Discrepancy, Booking Not Sent, etc.)|
|Production / Growth||Booked Room Nights / Booked Room Nights Growth (YoY)|
|Partner engagement quality||Survey and feedback engagement Leadership level engagement|
|Connection experience||API/capability certification Technical optimization initiatives API/capability adoption speed API success rate|
|Onboarding experience||Connectivity activation time|
System type requirements: Channel Manager, Property Management System (PMS), and/or Central Reservation System (CRS)
Technical requirements: Availability/Rates API with support for Expedia Traveler Preference (ETP), Booking Retrieval/ Notification API with support for Expedia Virtual Card (EVC) and Value Add Promotions (VAP), PCI compliance (where applicable)
The Connectivity Partner Program will operate on an annual basis:
See the current list of Elite and Preferred Connectivity Partners
Already participating and have questions? Contact your Connectivity Account Manager.
1 The list of benefits offered in the program is subject to change by Expedia and benefits with additional qualifying criteria or availability considerations are noted.
2 Expedia will determine in its sole discretion whether any API or capability is offered to connectivity partners qualified to receive this benefit.
3 Expedia will determine in its sole discretion whether connectivity partners are accepted or can remain in the program.