Frequently asked questions

Learn more about the Fraud Prevention Service

Why should I use the Fraud Prevention Service to protect my e-commerce travel business?

The Fraud Prevention Service allows travel merchants to easily and safely protect their business from fraud-related revenue loss. Some key benefits include:

• Reducing fraudulent payments and bookings through Expedia’s high fraud detection rate.
• Revenue protection with our exceptional dispute and chargeback management.

How I can be sure that my business and customer information is safe with Expedia Group?

Expedia takes customer privacy very seriously and has safeguards in place to protect your data. For specific information, please [contact us] (expfraudprevention@expediagroup.com).

I am interested in adopting this product for my business. How do I begin?

Please reach out to us if you are interested in the Fraud Prevention Service.

How do I contact support?

For any questions regarding the Fraud Prevention Service, please contact us at expfraudprevention@expediagroup.com.

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