The first step is to contact the Expedia Group Activities Connectivity team at lxapi@expedia.com and request to be scoped. Many platforms don't have the capabilities to adhere to our technical SLAs, so this needs to be vetted in advance.

To get a sense of whether your API might be compatible, please review our Technical SLAs:

Expedia's Technical SLAs are non-negotiable, as we have upstream services that we have to respond to within a certain time period, and we set our local SLAs to allow us to meet their requirements and to offer our customers the best experience possible.

Bookings made before your API connectivity was set up will not automatically be uploaded, but you can do this manually. Please speak to your platform directly for more information.

• For bookings made pre-connectivity, you will continue to receive a cancellation notification email from Expedia.
• You can also check on the status of these bookings in your Bookings Reports in Partner Central.

Pricing Ingestion does not support promotional pricing/promos. If you want to apply promos for a particular option, you can create a different price group in Partner Central to manage it separately.

Prices ingested from the connectivity provider will override your current prices in Expedia. If the Pricing Ingestion failed because of a connection or validation issue, prices in Expedia will remain as is.

Yes, Pricing Ingestion can be enabled/disabled at the option level. If you want to enable/disable an option, please contact the Partner Support team via the Contact Us form.

Note: Your connectivity partner needs to be enabled on the Pricing Ingestion feature in order to take advantage of this feature.

Pricing Ingestion will fail because the currency in each system needs to be a match. Until either system is updated to match in currency, Pricing Ingestion will continue to fail and price in Expedia will remain as it is.

Pricing Ingestion will fail due to a mismatch, and your price on Expedia will remain as is. Partner Central or connectivity provider setup will need to be updated to match.

Expedia does not allow multiple price types to be returned per product and session start time/offerId. Prioritization will be per person pricing over Total in the instance both types are detected in the option.

Expedia currently supports group sizes up to 8. The connectivity provider will therefore return price for up to 8 persons to Expedia.

The connectivity provider will take the Retail price inclusive of any tax and make this available to Expedia. The system assumes the price is not NET. If you have loaded a NET price in your connectivity provider system, we recommend not enabling Price Ingestion with Expedia.